Branding a Store: How to Build Successful Retail Brands in a Changing Marketplace

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Kogan Page Publishers, 2006 - 360 páginas
From the Introduction:
""""In the next few years the retail market will change dramatically. In order to survive, a store will have to become its own brand. A strong brand can differentiate a store from competition. The emotional differences between retail brands will therefore become more and more important.""""

Most retailers' revenue and profit comes from the selling of many of the same brands offered by their competitors. In order to stand out from the competition, retailers need to become brands themselves. Meeting this challenge will ensure differentiation.

Ko Floor offers strategies to build a brand identity by positioning on price, convenience and store experience and he explores brand personality and brand communication. He offers examples from an extensive body of retail brands, from Wal-Mart to IKEA, Home Depot, Amazon and Starbucks.

 

Índice

Foreword by Dick Boer CEO Albert Heijn
11
Building a brand identity
61
Retail brand positioning
77
Positioning on range
106
Positioning on price
145
Positioning on convenience
164
Positioning on store experience
191
Retail brand personality
221
Retail brand communications
237
attracting customers
249
higher spend and loyalty
266
The future
330
References
355
Direitos de autor

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Palavras e frases frequentes

Acerca do autor (2006)

Ko Floor has over 35 years' experience as a retail consultant for leading Dutch retailers including Albert Heijn supermarkets, and Vroom & Dreesmann department stores.

Informação bibliográfica