The Art and Science of 360 Degree Feedback

Capa
John Wiley & Sons, 12/01/2009 - 320 páginas
More and more organizations are using 360-degree feedback to provide an opportunity to talk about key changes. This second edition of the best-selling book includes research and information that more accurately reflects who is using 360-degree feedback and where and how it is being used. In addition, the authors incorporate information about the impact of advances in technology and the more global and virtual work environment. This new edition includes case examples, tips, and pointers on preparing 360-degree feedback and information on how to implement it.
 

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Índice

1 Working Definitions for the Types of Data
11
1 Example of Feedback on a 5Point Scale
63
Using Interviews to Augment 360Degree Feedback
69
Selling the Idea to Others
95
1 Stakeholder Map
107
Tips on Administering
117
Presenting the Feedback
145
1 A Comparison of Feedback Delivery Options
161
FollowUp Activities
177
1 Sample Feedback Consolidation Worksheet
179
3 Sample Development Goal Worksheet
196
Enhancing Performance Management Systems
203
Examples of 360Degree Feedback
227
Exhibit A 1 Influence Behavior Questionnaire Overall
230
Checklist for Selecting a Questionnaire
273
Direitos de autor

3 Importance RatingsMost Important
167

Outras edições - Ver tudo

Palavras e frases frequentes

Acerca do autor (2009)

THE AUTHORS

RICHARD LEPSINGER is president of OnPoint Consulting. He is coauthor of three books, including Flexible Leadership: Creating Value by Balancing Multiple Challenges and Choices, The Art and Science of 360o Feedback, first edition, and The Art and Science of Competency Models.

ANNTOINETTE D. LUCIA is president of West End Consulting, Inc. She is the coauthor of two books, The Art and Science of 360o Feedback, first edition and The Art & Science of Competency Models.

Informação bibliográfica