E-Commerce Operations ManagementWorld Scientific, 2002 - 288 páginas Latest Edition: E-Commerce Operations Management (2nd Edition)This book focuses on managerial issues of operations management for e-commerce businesses. Specifically, it will help students interested in the managerial aspects of running e-businesses to know what is important in their operations, including personnel, technology, and systems. The book uniquely shows how the basic content of operations management (i.e., quality, inventory, product design, etc.) should be applied in an e-business.Very recent e-commerce research findings and methodologies have been incorporated to offer a broader range of academic contributions. The text is based on hard, empirical evidence provided by numerous e-commerce organizations and research scholars.The book also presents a detailed, step-by-step set of procedures and successful strategies that readers can use immediately. New knowledge has to be made easy to use and the authors have integrated the current theory with current practice so that users can see the benefits and use them without delay.A complimentary copy of the ?Instructor?s Manual and Test Bank' and 10 PowerPoint presentations of the text materials are available for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com. |
Índice
Introduction | 3 |
Research on Critical Success Factors in ECommerce | 15 |
Towards An ECommerce Operations Management | 22 |
An ECommerce Operations Management Strategic | 35 |
ECommerce and SupplyChain Management | 49 |
ECommerce and Product and Process Management | 82 |
35 | 85 |
Why Is Product And Process Design Management | 93 |
ECommerce and Purchasing Management | 115 |
49 | 140 |
ECommerce and Forecasting and Scheduling Management | 143 |
ECommerce and Inventory Management | 169 |
ECommerce and Quality Management | 193 |
ECommerce and Human Resource Management | 217 |
ECommerce and Reengineering and Consulting | 241 |
EJustInTime | 269 |
How ECommerce Supports Product Development | 100 |
Integrating ERP And ECommerce Operations | 106 |
36 | 113 |
Outras edições - Ver tudo
E-Commerce Operations Management: Second Edition Marc J Schniederjans,Qing Cao,Jason H Triche Pré-visualização limitada - 2013 |
E-commerce Operations Management Marc J. Schniederjans,Qing Cao,Jason H. Triche Pré-visualização indisponível - 2013 |
Palavras e frases frequentes
achieve activities agent benchmark benefits break-even bullwhip effect business performance business process reengineering buyer and supplier chapter communication companies competitive advantage components consulting cost critical success factors CSFs decision delivery design for manufacture e-commerce operations management e-commerce purchasing e-commerce setting e-JIT Electronic Commerce electronic data interchange employees enhance enterprise resource planning ERP system Explain Figure forecasting methods function global groupware impact implementation important improvement industry information systems information technology integration International Journal Internet Internet technology Internet-based intranet inventory management JIT and lean JIT principles JIT purchasing Journal of Operations Just-In-Time lean management Logistics organization organizational problems process design product and process product design product development purchasing management quality management reduce relationship Schniederjans stage-gate system strategic planning strategy supplier selection supply-chain management Table total quality management variable virtual teams