Growing the Productivity of Government Services'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government services. They offer a nuanced but powerful explanation of productivity puzzles, conundrums an |
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Índice
| 1 | |
| 31 | |
| 33 | |
| 57 | |
| 73 | |
5 How productivity can remain unchanged despite major investments social security | 120 |
6 Broadening the picture two national regulatory agencies | 161 |
PART II Analysing decentralized government services | 197 |
8 Hospital productivity in Englands National Health Service | 233 |
PART III Sustainable increases in productivity | 271 |
9 Embracing digital change and enhancing organizational learning | 273 |
10 Pushing through to productivity advances | 299 |
Data and methods | 329 |
References | 334 |
Index | 361 |
7 Methods and quality issues in analysing complex and localized services | 199 |
Outras edições - Ver tudo
Growing the Productivity of Government Services Patrick Dunleavy,Leandro Carrera Pré-visualização indisponível - 2013 |
Growing the Productivity of Government Services Patrick Dunleavy,Leandro Carrera Pré-visualização indisponível - 2013 |
Palavras e frases frequentes
accessed activities administration costs agencies agency’s analysis approach areas Audit Office NAO benefits business processes cent Centre changes citizens complex countries customers department’s departments digital era governance driver Dunleavy DVLA economic effects especially factor productivity Figure firms Gershon Review government organizations government sector growth healthcare HMCE HMRC Hospitals NHS Foundation Hospitals NHS Trust implementation improvements income increased influence Inland Revenue innovations inputs labour productivity licensing London management practices ment modern National Audit Office NHS Foundation Trust operations organizational learning output measure outsourcing overall patients Pensions performance political Private Finance Initiative private sector problems productiv productivity levels providers public management public sector public services quality adjustment quality-weighting quasi-markets reflect regression September 2012 social security tion total factor total factor productivity total number transactions variables vehicle
Informação bibliográfica
| Título | Growing the Productivity of Government Services Growing the Productivity of Government Services |
| Autores | Patrick Dunleavy, Leandro Carrera |
| Edição | ilustrada |
| Editora | Edward Elgar Publishing, 2013 |
| ISBN | 0857934996, 9780857934994 |
| Número de páginas | 384 páginas |
| Exportar citação | BiBTeX EndNote RefMan |